Integrations
Same integrations options, you bring the agent we handle the rest.
Same embeds as hosted.
- WidgetChat bubble. Handoff into Helpdesk when you escalate.
- APIYou handle inference. Helpdesk creates the ticket.
- ReactWidget as a React component on your baseUrl.
Not sure?
Pick the widget and set {wire escalate: true}.
What works the same
| Capability | Widget | API | React |
|---|---|---|---|
| Chat bubble / panel | ✓ | You build it | ✓ |
| Helpdesk tickets | ✓ Automatic | ✓ Via handoff | ✓ Automatic |
| Escalation | ✓ On escalate: true | ✓ SSE or POST | ✓ Same as widget |
| Domain allowlist | ✓ | API key scoped | ✓ |