Integrations
/ Four ways to put Humaner in front of customers. Same agent behind all of them. You pick where the chat lives and who builds the UI.
The four surfaces
Every surface talks to the same agent, memory, knowledge, and Human Desk. The only real difference is who draws the chat: Humaner, or you.
Widget
LiveHosted chat bubble with built-in UI. One script tag.
Install guide →Link
LiveA shareable hosted page. Text in, text out, zero install.
Install guide →API
BetaSend a message, get text plus signals back. You render it.
Install guide →React
SoonThe widget wrapped as a React / Next.js component.
Install guide →Not sure which one?
Pick the widget. Fastest to ship, and you get the in-chat UI for free. Move to the API later if you need full control over the look.
Who builds what (API)
With the widget, Humaner handles everything. With the API, Humaner handles the thinking and you handle the pixels. Here is the split.
| You build | We build |
|---|---|
| Anything visual: product cards, calendars, booking forms, modals, upgrade prompts | Everything else: retrieval, the actual answer, memory, escalation, urgency tagging, model routing, usage metering |
What each surface can do
| Capability | Widget | API | Link |
|---|---|---|---|
| Product / room cards | ✓ Native | You build it | ✗ |
| Calendar picker | ✓ Native | You build it | ✗ |
| Live data (orders, availability) | ✓ Built in | ✓ Built in | ✗ |
| Payment redirect CTA | ✓ Button | You build the flow | ✗ |
| Human Desk tickets | ✓ Automatic | ✓ Automatic | ✓ Automatic |
| Cancellation / retention | ✓ Native flows | You build it + webhook | Text only |
| Escalation | ✓ Automatic | ✓ Webhook | ✓ Automatic |
| Medical guardrail | ✓ Visual chip | ✓ Metadata signal | ✓ Text only |
| Session memory | ✓ | ✓ | ✓ |
| Cross-session memory | ✓ Scale+ | ✓ Scale+ | ✓ Delegate |
| Model routing (Haiku / Sonnet) | ✓ Automatic | ✓ Automatic | ✓ Automatic |