Agents
Same knowledge but differents. Designed to fit your brand and industry.
What an agent is
- One configured support layer that integrates : skills, personnality, knowledge and rules.
- Create one per brand, channel, or use case.
Astral
Casual tone
Taleb
Corporate tone
Vidi
Efficient tone
Unique
Zero preset
Personalities
- Changes how answers feel, not what the agent knows.
- Built-in: Casual, Corporate, Efficient. Or Unique for your own brand voice.
| Persona | Tone | Best for | Example |
|---|---|---|---|
| Astral | Casual | Retail, community brands, and consumer support | "hey no worries! simply go to settings → account → reset pass…" |
| Taleb | Corporate | SaaS, B2B, and regulated industries | "Thank you for reaching out. Please navigate to Settings, sel…" |
| Vidi | Efficient | High-volume support and technical products | "Yes go to Settings → Account → Reset. If encountering issues…" |
| Unique | Zero preset | Full control over your brand identity | - |
Per channel
| Channel | Shows as | Can do |
|---|---|---|
| Widget | Chat + inline UI | Cards, forms, calendars, guardrail chips |
| API | Text + metadata | All signals; you render UI |
| Link | Plain text page | Q&A, escalation, memory |
| React | Widget as component | Full widget set |