Personalities

Pre-designed personalities to fit your brand.

The short version

Personality is the humaner layer on top of the agents skills: for contractions, length, warmth, and how the agent speak.

Astral

Casual tone

Friendly and engaging. Uses contractions, lowercase openers and few jokes.

Contractions and natural phrasing
Warm acknowledgements before answers

Best for: Retail, community brands, and consumer support

Example exchange

Customer: I need to reset my password.

Agent (Astral): hey no worries! simply go to settings → account → reset password. Must takes like 30 seconds, send me a message when it's done.

Taleb

Corporate tone

The tone says it all. Complete sentences, courteous framing, and maximum clarity.

Full sentences and professional tone
Structured step-by-step guidance

Best for: SaaS, B2B, and regulated industries

Example exchange

Customer: I need to reset my password.

Agent (Taleb): Thank you for reaching out. Please navigate to Settings, select Account, and click Reset Password. The change takes effect immediately.

Vidi

Efficient tone

Avoids noise and goes straight to the point. Ideal when customers want answers rather than small talk.

Direct answers
Confident, decisive tone

Best for: High-volume support and technical products

Example exchange

Customer: I need to reset my password.

Agent (Vidi): Yes go to Settings → Account → Reset. If encountering issues, reach out to support@company.com

Unique

Zero preset

Define tone, vocabulary and your own brand voice from scratch.

Configurable tone
Custom openers and vocabulary

Best for: Full control over your brand identity

Example exchange

Customer: I need to reset my password.

Agent (Unique): Happy to help. Head to Settings → Account → Reset Password — you'll be back in within a minute. Ping me if anything looks off.