Humaner Open Source
/ Source-available platform code. Implement your support agent; Desk Center handles handoff.
What you get in the repo
Widget script, React SDK, API route handlers, Desk Center (handoff framework + Human Desk + tickets), and multi-workspace org management. Implement chat on your stack; Desk Center handles escalation when your agent signals it.
You own the Support Agent
Desk Center does not run inference. Wire POST /api/v1/chat to your agent, return escalate: true when humans should take over, and pass conversationSummary in the handoff payload.
Boundary reference
| Surface | Open Source (this section) | Intelligence (hosted) |
|---|---|---|
| Widget, React SDK, API routes | ✓ | ✓ |
| Organization | ✓ | ✓ |
| Handoff framework + Human Desk | ✓ | ✓ |
| Support Agent | Your API | Humaner Agent Intelligence |
| Async tiers, AI Desk | — | Desk Intelligence |
| Runbooks + clusters | — | Desk Intelligence |
Start here
Widget source
widget.js — domain allowlist, visitor identify.
Install guide →React SDK
@humaner/react — drop-in chat component.
Install guide →REST API
SSE chat, agents, handoff endpoints.
Install guide →Desk Center
Handoff framework, Human Desk, tickets — BYO agent.
Install guide →Organization
Multi-workspace accounts and team members.
Install guide →Local development
Clone, env, and run the monorepo.
Install guide →Deploy
Run the dashboard at https://yourwebsite.com. Point widget and SDK at your deployment. Docs: https://docs.humaner.io.